1. Introduction

Welcome to Veo3Gen! These Terms of Service ("Terms") govern your use of the website at veo3gen.app ("Site") and the AI video generation services provided by Veo3Gen ("we", "us", or "our"). Throughout the site, the terms "we", "us", and "our" refer to Veo3Gen.

By accessing our Site and/or using our services, you engage in our "Service" and agree to be bound by the following terms and conditions, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

2. Use of the Service

You are permitted to use our Service for personal and commercial purposes to generate AI videos, subject to the limitations and restrictions outlined in these Terms. The Service must not be used for any illegal or unauthorized purposes. You agree to comply with all applicable laws, rules, and regulations in connection with your use of the website and its content.

3. User Accounts

To access certain features of our Service, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or password.

4. User Content

You retain ownership of the text, images, and other content you provide to the Service ("User Content"). By providing User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and create derivative works from your User Content for the purpose of providing and improving the Service.

You are solely responsible for your User Content and the consequences of posting or publishing it. You represent and warrant that you have all necessary rights to your User Content and that it does not infringe on any third-party rights or violate any laws.

5. Intellectual Property Rights

Other than your User Content, all content and materials on this website, including the AI-generated videos, are the property of Veo3Gen and are protected by copyright, trademark, and other relevant laws. You are granted a limited, non-exclusive license to use the generated videos for personal and commercial purposes.

6. Payments, Credits, and Subscriptions

Certain aspects of the Service may be provided for a fee or other charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment terms in effect at the time you complete your purchase, as shown on the Site, subject to these Terms. We may offer subscription plans and credit packs. All payments are processed through a third-party payment processor.

Pricing changes. We may change our prices, fees, the number of credits included in any plan or pack, credit consumption rates, promotional offers, and the features or scope of the Service at any time, with or without prior notice, in our sole discretion. If you have an active subscription, price changes may take effect on your next billing cycle or as otherwise required by law or by our payment partner; we may also require you to accept new terms or cancel your subscription if you do not agree. Your continued use of paid features after we post changes or after notice constitutes your acceptance of the updated pricing and terms, except where prohibited by applicable law.

Credits and validity. Credits, balances, or entitlements displayed in your account are not cash, have no monetary value outside the Service, and are non-transferable. Unless we state otherwise in writing for a specific promotion or enterprise agreement, we guarantee that each credit or credit balance will remain usable for at least thirty (30) days from the date it is granted or purchased (or from the start of the subscription period in which it was issued, as applicable). After that minimum period, credits may expire, be forfeited, reduced, or removed at any time, with or without notice, and we do not warrant that any credit will remain available beyond that minimum period. We may, but are not obligated to, extend the usability of credits or balances beyond thirty (30) days in our sole discretion. Subscription credits that refresh each billing cycle are governed by the subscription terms shown at purchase and may not roll over unless we expressly say so.

Please review our Refund Policy for information about refunds on subscriptions and credit purchases.

7. Termination

We may terminate or suspend your access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

8. Disclaimer of Warranties & Limitations of Liability

This website, along with all the information, content, and materials, is provided by Veo3Gen on an "as is" and "as available" basis. Veo3Gen makes no representations or warranties of any kind, whether express or implied.

In no event shall Veo3Gen, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

9. Governing Law

These Terms will be governed by and interpreted in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

10. Changes To Terms of Service

The most current version of the Terms of Service can always be reviewed on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website, including changes that affect pricing, credits, subscriptions, and acceptable use. Where required by law, we will provide additional notice; otherwise, posting the updated Terms on the Site is sufficient. It is your responsibility to review these Terms periodically. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms, except where applicable law requires your explicit consent.

11. Contact Information

Questions about the Terms of Service should be sent to us at [email protected].