Refund Policy

1. Subscription Refunds

We offer refunds for subscription purchases under the following conditions:

• The refund request must be made within 2 days of the purchase date.
• You must have spent less than 20 credits from your purchased plan.

Processing fees may be deducted from the refund amount.

2. Credit Purchases

We offer refunds for credit pack purchases under the following conditions:

• The refund request must be made within 2 days of the purchase date.
• You must have spent less than 20 credits from your purchased pack.

Processing fees may be deducted from the refund amount.

3. Non-Refundable Items

The following items are not eligible for refunds under any circumstances, except as required by law:

• Subscription time that has already passed.
• Processing fees.
• Subscriptions beyond the 2-day refund window.
• Subscriptions or credit packs with 20 or more credits used.

4. Refund Process

To request a refund for an eligible subscription or credit pack, please contact our support team at [email protected] with the following information:

• Your account email address.
• The order number or transaction ID.
• A brief reason for the refund request.

Refund requests are typically processed within 5-7 business days. The actual time for the refund to appear in your account may vary depending on your payment method and financial institution.

5. Changes to This Refund Policy

We reserve the right to update our Refund Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

6. Contact Us

If you have any questions about our refund policy or need to request a refund, please contact our support team at [email protected]. By using our services, you acknowledge that you have read and understand this Refund Policy.

In order to start a refund, please contact us with the email ID you used for the order at [email protected].