Privacy Policy

Posted on: July 24, 2025

Last updated: July 24, 2025

At Veo3Gen ("we", "us", or "our"), we are committed to protecting the privacy and security of our users. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information through our website, veo3gen.app, and the services we provide.

1. Data Collection

We collect data to enhance your experience and improve our service. We utilize basic, anonymous analytics to understand user behavior without gathering any personally identifiable information (PII) unless you voluntarily provide it. The data we collect includes:

  • Account Information: When you register for an account, we collect information such as your name, email address, and password.
  • User Content: We collect the text, images, and other content you provide to our service to generate AI videos.
  • Usage Data: This includes information on how you interact with our website, such as page visits, features used, and interaction metrics.
  • Device Information: We may collect anonymous information about the device and browser you use to access our website to help us optimize our platform.
  • Cookies: We use cookies to improve the user experience, facilitating features like remembering login details and preferences. You can manage or disable cookies through your browser settings.

2. Use of Data

The primary purpose behind our data collection efforts is to provide and enhance our website and customize it to better serve our users' needs. By analyzing the data, we aim to:

  • Provide, maintain, and improve our services.
  • Personalize your experience.
  • Communicate with you about your account and our services.
  • Gain insights into user engagement and interaction patterns to make informed decisions about new features.

We do not use this data for commercial purposes unrelated to Veo3Gen, nor do we sell any information collected from our users.

3. Data Sharing

We are committed to not sharing any of your personal data with third parties, except in the following circumstances:

  • Service Providers: We may share information with third-party vendors and service providers that perform services on our behalf, such as payment processing and hosting.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Your Rights

Your privacy is our top priority, and we are committed to ensuring you have full control over your personal data. As part of this commitment, you are entitled to various rights including:

  • The right to access any personal data we hold about you.
  • The right to rectify any inaccuracies in your personal data.
  • The right to request the erasure of your personal data from our records.
  • The right to opt-out of data analytics and cookies to prevent data collection during your visits.

If you wish to exercise any of these rights, please reach out to us using the contact information available on our website.

6. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

7. Changes to This Privacy Policy

We reserve the right to update our Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically for any updates.

8. Contact Us

By using our website, you acknowledge that you have read and understand this Privacy Policy. For any questions or concerns regarding this policy or your personal data, please contact us at [email protected].